OUR SERVICE FOR YOU – SCHÖFFEL CUSTOMER SERVICE
Have you got a problem with your Schöffel product?
If so, we're sorry to hear it. If you have any complaints, in the first instance please contact the sports retailer from whom you purchased the garment. This is the statutory procedure, as your warranty claims are against this retailer. It is important that, when submitting your complaint, you bring the garment, washed, and the relevant proof of purchase to your specialist retailer. Our trading partners know what should be done next, for example passing on the garment in question to us for inspection.